Privacy Policy for LogicHives HomEz
Effective Date: 28/1/2025
Welcome to LogicHives HomEz, an app operated by LogicHives (“we,” “our,” or “us”). This Privacy Policy explains how we collect, use, share, and protect your personal information when you use the HomEz mobile application (the “App”) and its related services.
By using HomEz, you agree to the collection and use of your information in accordance with this Privacy Policy.

1. Information We Collect
   We may collect the following types of information to provide and improve our services:
   Personal Information
   This includes, but is not limited to:
   Full name
   Phone number
   Email address
   User address
   Payment details (if applicable)
   Usernames and other identifiable information
   Any additional information you provide directly through our App.
   Device Information
   We may collect information about the device you use to access the App, such as:
   Operating system version
   IP address
   Unique device identifiers (e.g., device ID, hardware identifiers)
   Browser type and settings
   Usage Information
   We may collect data on how you interact with the App, including:
   Features accessed or used
   Actions performed within the App
   Time and duration of usage
   Interaction with service providers or other users
   Location Data
   If enabled, we may collect your location data to provide personalized services (e.g., nearby service providers or weather updates).
   Log Data
   In the event of an error in the App, we may collect log data, which may include:
   Your device’s Internet Protocol (“IP”) address
   Device name
   App configuration
   Time and date of your usage
   Other diagnostic data
2. How We Use Your Information
   We use the information collected for purposes such as:
   Providing and improving our services
   Facilitating communication between users and service providers
   Verifying your identity and ensuring secure transactions
   Processing payments securely
   Personalizing user experiences (e.g., tailored services based on preferences and location)
   Sending notifications, updates, and promotional materials (only with your consent)
   Complying with legal obligations or protecting our rights
3. How We Share Your Information
   We do not sell your personal information to third parties. However, we may share your information in the following cases:
   Service Providers
   We may share your information with trusted third-party service providers who assist us in delivering services (e.g., payment processors, hosting services).
   Legal Obligations
   We may disclose your information if required to do so by law, in response to a legal request, or to protect our rights and users’ safety.
   Business Transfers
   In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
4. Data Security
   We value your trust in providing us with your information. We employ commercially acceptable methods to protect it. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Children’s Privacy
   The App is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we discover that a child under 13 has provided us with personal data, we will promptly delete it. If you believe your child has provided us with their data, please contact us.
6. Cookies
   The App may use cookies or similar tracking technologies to enhance user experience. Third-party services integrated into the App may also use cookies. You have the option to accept or refuse cookies in your device settings.
7. Your Choices
   You have the following rights concerning your personal information:
   Access and Update: Update your personal information via the account settings in the App.
   Opt-out: Opt out of marketing communications by following the provided instructions.
   Data Deletion: Request deletion of your personal data by contacting us, subject to any legal obligations requiring us to retain certain information.
8. Links to Other Sites
   The App may contain links to third-party websites or services. These are not operated by us, and we are not responsible for their content or privacy practices. We encourage you to review their privacy policies before providing any information.
9. Grievance Officer
   In accordance with applicable laws, the name and contact details of the Grievance Officer are provided below:
   Grievance Officer
   LogicHives HomEz
   Office No UG-10, Mall of Lyallpur, Harrian Wala Chowk, D Ground, Faisalabad
   Phone: 03400430111
   Email: it.logichives@gmail.com
   If you have any concerns regarding your data or our privacy practices, please contact the Grievance Officer. We will strive to resolve your concerns promptly.
10. Changes to This Privacy Policy
    We may update this Privacy Policy from time to time. Any changes will be posted on this page, with the effective date updated accordingly. Your continued use of the App after any changes signifies your acceptance of the updated policy.
11. Contact Us
    If you have any questions or concerns about this Privacy Policy or the use of your information, please contact us at:
    LogicHives HomEz
    Office No UG-10, Mall of Lyallpur, Harrian Wala Chowk, D Ground, Faisalabad
    Phone: 03400430111
    Email: it.logichives@gmail.com